Introduction

Every year, thousands of Texas homeowners fall behind on their property taxes. For many families, this happens because of job loss, unexpected medical bills, rising costs of living, or a major life event. When this happens, homeowners usually want to know:

“Should I use the County’s payment plan, or should I go with a private company like We Pay Property Taxes?”

To help answer this fairly and clearly, we created a real-life case study. On July 18, 2022, we called the Bexar County Tax Assessor’s Office in San Antonio, TX and asked for their exact payment plan terms. Then we compared those terms with what We Pay Property Taxes offers.

This article breaks down what we found—in easy, 9th grade reading-level language—and explores which plan might work better based on different situations.

Part 1: The Homeowner’s Situation

For this case study, imagine a homeowner named Maria.

Maria’s Problem

  • She owes $15,000in delinquent property taxes.
  • She has received warning letters from the County.
  • She’s worried about foreclosure, legal fees, and losing her home.
  • She wants a payment plan but doesn’t have much savings.

Maria decides to compare:

  1. The County’s payment plan, and
  2. We Pay Property Taxes, a private payment plan company.

Part 2: The County Payment Plan Explained

When we called Bexar County, the Tax Office explained the two plans available for homeowners who are behind on taxes.

County Requirement for All Plans

  • Homeowner must pay 20% downbefore starting.
  • Homeowner must stick to the payment schedule or risk legal action.
  • Interest is charged at 2% per month(that equals 24% per year).
  • This interest is added on top of existing penaltiesfrom earlier in the year.

For Maria, that means she must pay:

$3,000 down payment

before she can even begin.

County Program #1: Six-Month Plan

  • 20% down ($3,000)
  • 2% monthly interest (24% APR)
  • Pay off the remaining balance in 6 months
  • Monthly payment: Over $2,000 per month

This plan moves fast and is very expensive. Most families can’t afford this.

County Program #2: Twelve-Month Plan

  • 20% down ($3,000)
  • 2% monthly interest (24% APR)
  • Pay off the rest in 12 months
  • Monthly payment: Over $1,000 per month

This plan is easier than the 6 month one but still may not fit a family’s monthly budget.

Surprise: The Final “Balloon Payment”

Something many homeowners don’t expect is that the County’s 12month plan does not completely pay off the balance.

Each month:

  • The payment stays the same ($1,000)
  • But the interest keeps being added
  • So the balance doesn’t drop fast enough

At the end of 12 months, Maria would still owe:

$2,806.81 due immediately

If she can’t pay it all at once, the County:

  • Can begin legal action, or
  • Can put her on a new plan, with another down paymentand another 12 months of interest

Part 3: We Pay Property Taxes Plan Explained

Now, let’s look at the private option Maria considers.

Key Features

  • $0 down payment in most cases
  • 12% fixed interest rate(stays the same the whole time)
  • Monthly payments starting as low as $230
  • Repayment terms from 12 to 36 months
  • No balloon payment
  • No credit check
  • No prepayment penalty

This means Maria can pick a plan that actually fits her budget—not one that strains it.

Why Does This Matter for Homeowners?

  1. No upfront money needed

Maria doesn’t have to come up with $3,000.

  1. Smaller monthly payments

Instead of $1,000+ per month, she could pay something closer to $230.

  1. No surprise cost at the end

Her payments are fully spread out. No huge $2,800 final bill.

  1. Flexible if life happens

If she has a setback, she can work with the company to adjust the plan instead of facing lawyers from the county.

Part 4: Side-by-Side Comparison (Easy Chart)

 

Key Feature County Plan We Pay Property Taxes
Down Payment $3,000 required $0 in most cases
Interest Rate 24% + penalties 12% fixed
Monthly Payment $1,000–$2,000+ $230+ (much lower)
Balloon Payment at End Yes — $2,806.81 None
Risk if You Miss a Payment High (possible foreclosure) Low (flexible support)
Credit Check Not required Not required
Who It Works Best For People who can pay fast + up front People needing flexibility

Part 5: When the County Plan Might Be Better

To remain fair and balanced, it’s important to note that the County plan can be better in certain situations:

The County may be better if:

  • You are a senior, disabled, or veteran(may qualify for special programs)
  • You can comfortably afford the $3,000 down payment
  • You can pay $1,000+ per monthwithout risking missed payments
  • You prefer a government-managedprogram

Some counties also offer special assistance programs that cost less than the normal 12 month plan.

Part 6: When We Pay Property Taxes Makes More Sense

This option tends to work better for homeowners who:

  • Need affordablepayments
  • Don’t have savings for a down payment
  • Are juggling bills and unexpected expenses
  • Want predictable monthly payments
  • Can’t risk a lawsuit or foreclosure due to missed payments

For families living paycheck-to-paycheck, the flexibility alone can make this the safer, more manageable choice.

Part 7: Key Lessons from This Case Study

  1. Total cost matters more than interest.

Penalties + interest can stack up fast in County plans.

  1. Monthly cash flow matters.

If payments are too high, the plan becomes unsafe.

  1. Balloon payments are dangerous.

Surprise bills can cause missed payments or foreclosure.

  1. Flexibility can prevent disaster.

Life happens. Families need payment plans that can adjust.

  1. One size does not fit all.

Some homeowners may prefer the County. Others need private support.

Final Takeaway: What Should Homeowners Choose?

There’s no one “right” choice for everyone.
But in Maria’s case—and in many real-life situations—We Pay Property Taxes offers:

  • No upfront cost
  • Lower monthly payments
  • Predictable budgeting
  • No balloon payment
  • No credit check
  • Less risk during hard times

For many families, this is the difference between keeping their home and falling deeper into debt.

Important Notes and Disclaimers

  • This case study is based on a real callto the Bexar County Tax Assessor’s Office on July 18, 2022.
  • County programs change often.
    For the latest details, call (210) 3352251.
  • This article is informationaland not legal or financial advice.
  • Homeowners should always contact their local tax officeand compare all options.

POWERED BY: PANACEA LENDING

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NMLS# PANACEA LENDING – 1639124 | ANDREW MOON – 1639045 | ANDRE CARDENAS – 353915 | KEVIN WADE – 353857 IVONNE ISLAS – 1006715 | APOLINARIA CARDENAS – 346524

POWERED BY: PANACEA LENDING

Image

NMLS# PANACEA LENDING – 1639124 | ANDREW MOON – 1639045 | ANDRE CARDENAS – 353915 | KEVIN WADE – 353857 IVONNE ISLAS – 1006715 | APOLINARIA CARDENAS – 346524